Now welcoming families
in Decatur, Avondale Estates, and Grant Park
We're testing Silverdesk with a small group of households this quarter — full service, at no cost, in exchange for honest feedback while we work out the kinks.
How It Works
Three steps before we ever set foot in the house.
What's Always Included
What's Included during Pilot Program
A visit summary to up to 3 family members, within 24 hours — every time.
Two free 15-minute check-in calls a month.
Access to our Phone Support — the number your parent calls before they click.
Remote support between visits, so small things get handled without another trip.
What We're Asking in Return
This is a two-way pilot.
In exchange for full service at no cost, we're asking for three things: honest feedback on what worked and what didn't, patience with us while we learn, and a short debrief once the pilot's done. That's it.
Is This You?
Quick check before you apply.
An adult child in or near Decatur, Avondale Estates, or Grant Park
Managing tech for a parent — or a senior in one of those areas applying for yourself.
An elder living independently or in personal care, open to a visit.
Real pain points: passwords, Wi-Fi, scams, devices that don't work right.
Someone with clear authority to say yes on the household's behalf
You, or another family member who can join the first call.
What we can't help with:
Financial account management or banking decisions, and medical device support (pacemakers, hearing aids, medical monitors). If that's the main need, we'll point you somewhere more useful during the call rather than waste your time.
Ready to apply?
FAQ
Questions about the pilot.
What does the pilot actually cost?
What if my parent doesn't want a stranger in their home?
What can you actually fix?
What happens after the pilot ends?
Where do you work?
Is there a catch, since it's free?